Smart Hands Service

Smart Hands is an around-the-clock, on-site, operational support service for remote management, installation and troubleshooting of your networking equipment.

We offer the following services for your convenience.

Logistics Support

• Handle equipment receiving, storage and cage delivery
• Assist with uncrating equipment from boxes and ship replaced equipment
• Move equipment within your space and cabinets
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Cabling Services

• Assemble, install, & maintain cabling
• Structured cabling
• Verify cable integrity
• Extend patch cables from the patch panel to equipment
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Remote Management

• Power cycling of equipment
• Provide visual inspection of equipment
• Replace or remove equipment
• Add, remove or verify a demarcation
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Equipment Installation Services

• PDUs
• Interface cards
• Ladder racking, pre-wiring of patch panels & equipment
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Troubleshoot Services

• Provide on-site technical assistance
• Test carrier circuits
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Asset Management

• Inventory equipment
• Record digital pictures
• Record serial numbers
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Rack & Stack Services

• Full-service installations
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Audit Services
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